ICCMP_HDR_CNTNT. Change context area when Account is Confirmed
Hi, When I confirm an account the context area at the top of the screen is filled with the Contact Name and Account Name in the interaction center in SAP CRM 7.0. I want to configure Account Name in...
View ArticleTelecom Business Scenario
Hello, I'm working on Telco Business. ( Not only mobile phone business but also general phone like extension ) As the SAP standard suggested, i used Provider Order (Transaction Type PRVO) to create a...
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How to attach BP object with Clarification case from CRM to ISU
HI Experts , I have very critical issue . I am creating BPEM clarification case from SAP CRM WEB UI and it is getting replicated at SAP ISU . I able to see the Clarification case after save at SAP...
View ArticleSchedule Line Entered and Schedule Line was deleted
Dear All, Required your help I am facing a issue between the CRM and ECC . when i have created sales order and in CRM it is replicating in ECC. but in the SMQ1. the order is in running status. when...
View ArticleAdding line items on document creation
Hi Experts, I have a business requirement to add predefined items to one specific type of quotation when it's created. I'm trying to to this with events. But I cannot execute the CRM_ORDER_MAINTAIN...
View ArticleGetting error: Simulation Prep Failed ; Knowledge base not Found
Hi All, we upgrade CRM system from 5.0 to 7.0 ehp3 ;We are using PME for product modeling;We executed 2 reports suggested by SAP for model database conversion; Now in web UI we are getting error in...
View ArticleIssue with "Rejected Status" during Appointment Deletion
Hello Experts, When an appointment created in OL is deleted, system sets the status to "Cancelled" in SAP CRM.For one of the transaction type, in Status Profile Customizing, we have 2 status (STAT1 and...
View ArticleOpen CRM - BI Java integration portal in a new window
Hello, We have BI reports integrated in CRM sales and marketing role, these reports open in same page on clicking the BI links in CRM UI.As these reports have many IE9 and IE10 browser compatibility...
View ArticleAdministration item not found error while creating service contracts using...
Hi, I tried to create Multiple service contract items through a report using BOL programming. While calling core Modify( ), after some changes, its raising CRM_ORDERADM_I 004 message with type E. I...
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Change Created_by partner into an order.
Hello experts, I am facing a requirement where the created_by partner from an order has to be changed.The case is that the UI was migrated to a portal and all the user ids have been changed...
View ArticlePassing values to 2nd screen using Transaction Launcher with SWN_CREATE_SHORTCUT
Hi Experts, We are trying to call the ECC transaction VA01 from CRM WEB UI IC AGENT role. We are using the SAP Shortcuts concept with SWN_CREATE_SHORTCUT to call the ECC transaction as per the attached...
View ArticleSAP CRM IPC jar very urgent
Dear All, I have compiled ipc userexits with eclipse. and exported to jar file. When I am uploading same, "getting error jar check failed" Please help.
View ArticleOrg unit should not be determined in search
Hi All, we need to restrict a org unit from determination while searching for a support team using Organizational unit in ITSM ticket. We don't want to delete this unused org unit and want to use it...
View ArticleWhere to find the relationship between parent and child BOL objects for...
Hi all, I would like to know where exactly I can find the relationship between parent BOL object and child BOL object. In our project, they developed custom component and Component set....
View ArticleModify the fields CREATED_AT and CREATED_BY for Service Ticket
Hi Experts I have a requirement wherein, I have to create a Service Ticket and Note (Knowledge article).I am successfully able to create them both using CRM_ORDER_MAINTAIN. I find that the fields...
View ArticleMaking Account Read-Only in Outlook
Hi, we have setup Desktop Connection for CRM properly.But we have the requirement to make accounts in Outlook readonly. User should only be able to create/change contacts, appointments and tasks in...
View ArticleCustom transaction type or Item category is not triggered on CRM Web UI...
Hi CRM Team, Its regarding ISU-CRM upgrade program, the issue which we are facing is contract creation of ISU_CRM environment; We need to create a contract from Web UI with business role UTIL_IC ,...
View ArticleBP (account) Replication Issue with role 'Consumer'
Hi all,I know a consumer can only be specified as a consumer when it was created, later you cannot turn a non-consumer into a consumer after the creation of the individual account.This kind of...
View ArticleNot able to remove context area from Interaction Center Web-client in SAP CRM...
Hi experts, I want to remove context area from IC screen.In CRM 7.0 I found it in SPRO->Customer Relationship Management->Interaction Center WebClient->Basic Functions->Define Context Area...
View Articleorg bp number transfer from DEV but repeated with the BP number in QAS
hi all, our org created with ppoma_crm, system assign a number with 1xxx1 in DEV, before we transfer it to QAS, someone has created bp in QAS, system assign number with 1xxx1 in QAS, then we...
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