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Want to change Division item wise in CRM

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Dear All,

 

My client want to change the division  item wise in crmd_order.

 

but its seems to be greyed out.

 

but the same order i am able to change the division in ERP.

 

is it standard setting that Division is not editable in CRM?

 

Please advise

 

what needs to be done if i want to change the division Item wise in CRM order

 

Regards

Thiruneelan.S


ERP Transaction Launcher leads to blank screen

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Hello

I followed SAP notes and various threads here at SDN to setup launch of ERP transactions from CRM webclient.

 

In principle I have applied SAP notes on ERP and CRM for IC_LTX and IC_LTXE transaction codes and also did all steps as per enclosed blog,

 

/people/vikash.krishna/blog/2008/09/23/crm-2007-how-to--2-a-transaction-launcher

 

However when I launch the transaction, I get SAP Logon prompt from ERP server as expected. When I enter credentials correctly, I get an embedded window with SAP GUI menu (only two options Menu and System and field to enter Tcode) and empty screen area .

 

Now if I enter he tcode in opened empty window say "/nva03" , I am able to start the transaction.

 

Any clues on why the transaction does not launch correctly?

 

Thanks

Transaction launcher opens empty transaction IC_LTXE in target system

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Hello,

 

we've got an issue with the transaction launcher. We want to open an ecc transaction.

 

Logical system in TCRMS_IC_CROSS_SYS is defined as: http://<server>:<port>/sap/bc/gui/sap/its/webgui/!?transaction=IC_LTXE&okcode=ICEXECUTE

 

Rfc connection with target system works (with dialog user) .

 

Note 1021222 and necessary steps from note 888931 are implemented. We've followed best practice CRM Opportunity Management (C32) to add a transaction.

 

Problem we are facing at this moment is: from crm the transaction IC_LTXE is opened in the target system with only empty fields. The transaction we've entered in the transaction launcher wizard is not opened at all...

 

Anybody knows how to solve this issue?

 

Thanks

 

Immanuel

Error: ''Partners from account group 0002 are not permitted for partner function BP (Notification E VPD 000)''

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Hi Guys,

 

We are working on a scenario involving service confirmations in CRM and while changing one such Service confirmation status to 'Complete' (Header status), I got a replication error "Partners from account group 0002 are not permitted for partner function BP (Notification E VPD 000)"

Can someone please throw some light on this issue? The complete log is as under (main issue in italics).

 

Error in system PPDCLNT010 while copying the document

 

Transmission log

 

  • Document is posted under number 1002198301 (Notification S BK 003)
  • Partners from account group 0002 are not permitted for partner function BP (Notification E VPD 000)
  • Sales document  was not changed (Notification E V4 219)

 

What settings in CRM or ECC should I be looking under? I also tried to find out what the number 1002198301 is in ECC but no joy there.

 

Any help is much appreciated.

 

Thanks

In SMWP Background Jobs showing status - Not running

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Hi Experts,

 

Please help me to find out the solution/reason for the following issue :

 

In our SAP CRM PRD system in SMWP transaction under Background jobs - Monitoring nodes we have for

 

Administration Console Subscription Agent Not running

 

Administration Console Site Scheduling Not running

 

Can anyone tell me why is this happening and what steps needs to carry out to fix this ASAP.

 

Please find word doc attached.

 

Regards,

Senthil,

How to Nagivate Automatically from Email to Checklist View?

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Hello Everyone,

 

I'm seeking your advice on how will it be possible to navigate automatically from email to checklist view after an email has been sent. The behavior will only take effect for emails that are only triggered from the checklist.

 

The desired behavior is described as follows:

 

(1) Set status of checklist step as 'Completed' to trigger email notification.

Step01.PNG

 

(2) Click on 'Send' button.

Step02.PNG

 

(3) After email has been sent, user should be redirected to the checklist (as shown in Step 1).

 

Thanks in advance.

 

Regards,

Jay Mercurio

Issue with CRM data.

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I am building a fiori app (ticketing app) in which the app is pulling data from the CRM system, but the data that is pulled doesn't match up when I query the CRM system using the portal. I am using the data as an OData service.

 

I am trying to get the number of open tickets that doesn't match when I query the CRM system with what my app pulls.

internal error during pricing

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when we edit quotation and enter finance product and press enter

getting following error.

"Internal Error During Pricing"

 

 

please help


vmc error CNLCRMPRSCALEV00 table not found

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While processing quotation getting error internal item error in pricing

 

 

In vmc getting error CNLCRMPRSCALEV00 table not found

Remove replication of contact person from CRM to ERP

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Hi,

 

Currently we have contact persons flowing from ERP -> CRM and from CRM - > ERP. I would like to remove the replication of contact persons from CRM to ERP without affecting the other business partner relationships.

 

Can anyone offer me advice on how to prevent contact persons being replicated.

 

Thanks,

 

Candice

How to entry new customer groups in billing area ?

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Hi experts,

 

We would like to add new customer groups in billing area at Web UI. Following screens  show which area I mention about.

IBASE Details performance

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Hi I am using below three function modules to fetch IBASE details and

 

CRM_IBASE_GET_DETAIL

CRM_IBASE_GET_ADDRESS

CRM_IBASE_COMP_GET_PARTNER

CRM_IBASE_COMP_GET_DETAIL

 

Is there any single function module of IBASE is available to reduce no of function module calls..instead of 4 function modules..?

 

 

 

*** Gets IBase detail

     CALL FUNCTION 'CRM_IBASE_GET_DETAIL'

       EXPORTING

         i_ibase_head      = ibase_head

       IMPORTING

         e_ibib1           = ls_ibase_id

         e_ibibt1          = ls_ibase_short_text

         e_struc_ibase_tab = lt_ibase_structure[]

       EXCEPTIONS

         not_specified     = 1

         doesnt_exist      = 2

         OTHERS            = 3.

     IF sy-subrc = 0.

 

*-Get functional location address

       CALL FUNCTION 'CRM_IBASE_GET_ADDRESS'

         EXPORTING

           i_ibase_head = ibase_head

         IMPORTING

           e_addr_val   = t_address.

       IF sy-subrc <> 0.

       ENDIF.

 

 

       LOOP AT lt_ibase_structure INTO ls_ibase_structure.

         wa_cont-ibase = ls_ibase_id-ibase.

         wa_cont-instance = ls_ibase_structure-instance.

 

         CLEAR: ls_comp , ls_comp_detail.

         ls_comp-instance  = wa_cont-instance.

         ls_comp-ibase     = wa_cont-ibase.

 

         REFRESH lt_comp_partners.

 

         CALL FUNCTION 'CRM_IBASE_COMP_GET_PARTNER'

           EXPORTING

             i_comp        = ls_comp

             i_direct      = 'X'

           IMPORTING

             e_partner_tab = lt_comp_partners

           EXCEPTIONS

             not_specified = 1

             doesnt_exist  = 2

             OTHERS        = 3.

*        if i_aedat is initial.

         CALL FUNCTION 'CRM_IBASE_COMP_GET_DETAIL'

           EXPORTING

             i_comp        = ls_comp

           IMPORTING

             e_comp_det    = ls_comp_detail

           EXCEPTIONS

             not_specified = 1

             doesnt_exist  = 2

             OTHERS        = 3.

*        else.

Update of ECRM_ISU_TO_IDX index

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Hi all,

 

we have used ECRM_ISU_TO_IDX report to create index of IS-U technical objects for faster use of search functions in CRM IC Web UI.

It indeed speeds up searching and using technical objects.

 

The problem occurs when we create new technical objects, the index is not updated and we can no longer search or view this newly created objects.

 

When we re-run the report, then of course we have the newly created objects availeable for search and use.

 

Is there a way to automatically run index update when object is created? Or some other efficient method (or index) that doesnt have these problems?

 

Thank you in advance,

 

Hrvoje Horvat

1 PFCG role displays multiple business roles on Web_UI

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Hi everyone,


We just implemented CRM 7.0 EHP2 as a volunteer project for our university.

when i assign a single role for eg. SALESPRO (SAP_CRM_UIU_SLS_PROFESSIONAL) in su01 to a user and login to Web_Ui it displays multiple business roles.

It is same with the role SERVICEPRO. our requirement is to display 9 different business roles but all these roles have some additional roles displayed on WebUI.


Can anyone explain why it shows multiple roles which are note required and how to remove those roles and display specific roles??


i am attaching a screenshot for reference (role SALESPRO).

SALESPRO.PNG

Thanks in advance.

KJ

Desktop Connection: Syncing long texts with new-line characters to Outlook???

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Hi Guys

 

We have Desktop Connection Professional Edtion configured and runng fine, but now we want to add a long text field with formatting like for example newlines. I have added a new field in the service, and have made the code to get the formattet long text out in the service. I have also added the field in invisible studio as type string, added the field as a custom text field with the multline flag set to true, and added the field to the metainfo.xml file. I then saved, built, zipped and uploaded the new customization package to CRM and did a sync. The text is synced fine, but when displaying the text,  Outlook apparently removes the newline characters and displays it all in one long line.

What do I need to do to get around this? I can't find any documentation on the subject.

 

/Jacob


How to change the status of email complete to open in agent inbox

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Hi gurus,

 

User has accidentally changed the status of 100 emails to complete in Agent inbox.

Now they are not able to do anything with those E-mails.

please provide is there any solution to revert the status of emails from COMPLETE to OPEN.

 

Thanks for immediate response,

Rakesh.

How to get Work Center (assignment) of a service line item

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Dears,

 

Following is my scenario:

 

CRM IDoc (CRMXIF_ORDER_SAVE_M) ----PI ---- File.

 

CRM IDoc will have Service Order details along with Service Item details.

 

Issue: The current IDoc does't have the Work Center entries for each Item

Requirement: Need to get work center of each service item and pass into IDoc or create RFC and send back to PI

 

Note: I don't know how to identify whether assignment has been done for each item or not...

 

could you please help me if you have any BAPI, RFC or code to get work center details of each service line item....?

 

Thanks-
Rams

BTQAICSearch already used as filter value

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Hello friends.

 

I enhanced AIC_CMCD_S/SearchQueryView/SEARCH (BTQAICSearch). After adding Z-field to structure CRMST_QUERY_SRV_REQ_BTIL (append structure; sm30 => CRMV_OBJ_BTIL), I move field left to right on Configuration tab.

 

If i use this field on search, I have error:

 

500 SAP Internal Server Error

ERROR: Exception condition "PROBLEM_WITH_QUERY" raised. (termination: RABAX_STATE)

 

Ooops...

 

Ok... BADI CRM_BADI_RF_Q1O_SEARCH. When I Z-implement and use filter value BTQAICSearch, I have error when activate, because implementattion AI_CRM_IM_SAPDATA_SEARCH already use this value for filter.

 

 

Maybe there's another way?

 

Thank you.

Extranalist Managment

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Hi CRM Friends

 

Is it possible to create leads, opportunities,  activities  through CRM externalist management ?.

 

If answer is yes to above question, could you mention basic step for configuring externalist management  to create leads?.

 

Thanks in advance.

CRM Object Integration Framework

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Hello,

 

Can any one share information on object integration framework in CRM. We are implementing the SAP CRM  for car rental business, we need to get the status update  from business transaction such as lease / service in to the object.

 

Thanks in advance for the information.

 

Ashfaq Ahmed

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