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CRM 7.0 EHP 3 Installation Post Steps

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Hi Gurus,

 

I need to install CRM 7.0 EHP3. Reading the installation guide i see that i need to install the addons BP-CRM and BP-CRM-FND. This is sufficient to install the CRM 7.0 EHP3? The post steps in the installation guide is also sufficient or have some post steps in other place?

 

Did you have any tips for me before and after the installation?

 

Thanks in advanced!

 

Cleiton Folster Eli


BP_ADDR extended attributes not see in the production

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Hello, Gurus!

 

I have a problem after enhancing BP_ADDR component and transport developments in production.

So i kindly ask you for help!

 

So i have a task to enhance BP_ADDR with few Z-attributes. We add append structures to adrc, BuilAddress etc. We made Z-class which replace standard CL_BUPA_IL_ADDRESS and so on.

 

So we did all we need and our attributes work in CRD and CRT systems!

 

BUT! After we transport all changes to Productive system, we get DUMP on Web UI when try use SET_PROPERTY method for our Z-field.

 

System tell us that there is now such field in structure. BUT THERE IS THE.

 

While debugging i found the under method SET_PROPERTY( ) i catch dump on row 18, when try to get index of my z-attributes.

System catch dump, because there is now my Z-fields in a attributes table. (class cl_crm_genil_obj_model -> get_attr_idx_by_name).

 

But if i call FM FILL_ATTRIBUTES of this class cl_crm_genil_obj_model and pass there component_name BuilAddress - I will get ALL fields i need.

Moreover, i also CAN edit Z-attributes of address via genil_bol_browser. Everything works good and attributes save.

 

So i have now idea why i have error in SAP CRM Web UI. What i forgot?

 

Please, provide me some help.

I spend to much time solving this problem.

 

Best regards!

SAP CRM EMail Inbound Excel attachments

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Hi

 

When receiving emails with Excel attachments they arrive in the webui through erms as e.g testemail.xlx.ms-excel and when clicked on and tried to open - windows cannot find a corresponding application to open this. Does anyone know why.

It's affecting our live system and confined to excel and powerpoint. Wht does SAP add this ms-excel extension on.

 

I have looked in SKPR12 and all the standard types are there.

 

This is a real problem at the moment.

 

For powerpoints it names the file e.g sales.ppt.ms-powerpoint

 

regards

 

PM

BOM Explosion not happening during CRM Quote to Order converion

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Hi,

 

While CRM Quote to Order conversion there is a POP up window to choose products and Quantity to be referred in follow-up transaction.

 

 

But in case of CRM Structured Products (BOM), when we change the parent product quantity the child items quantity is not determining according to the parent product. It is working fine if we do directly in Quote or Order itself but not happening during Quote to Order conversion pop-up window.

 

 

Kindly let me know whether it is standard SAP behavior or can this be achieved through customization. We are using SAP CRM 7.0 EHP2.

 

 

Your suggestions and help will be promptly appreciated.

 

Thanks & Best regards,

 

 

Venu Gopal

Setter and Getter not triggering for custom field

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Hi Guys,

 

I am facing a strange issue.

 

I created a custom field using AET on the Web UI screen. also made it available on the screen.

To make it act as a dropdown field, I have generated the GET-P and GET-V methods accordingly and populated the dropdown values from the database tables in the GET-V method.

Now, on the UI screen, the field is not acting as a dropdown field.

Not even the GETTER and SETTER methods are triggering for that field.

 

Can you please share your thoughts on this?

 

Thanks,

 

Kind regards,

Chaitanya

Standard BAPI to create BP is not returning BP GUID

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Hi Experts,

 

We are facing a very rare issue in our system where BP partner is created but doesnt create BP GUID due to which it is not in BUT000.

 

By any chance someone has faced this issue in their projects.

 

Thanks,

Sikta

Can not lock entity

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Hi experts,

 

I want to lock / switch to change mode an entity, because I need to add values. The entity contains a Root Object PCRData from Component PPM.

I had the same Issue with the Root Object OPP also in Component PPM and itt worked well.

 

The coding is:

lr_entity->switch_to_change_mode( ).

 

I also tried lr_entity->lock( ).

 

There is no error Message. It just doesn't get locked.

 

Any ideas.

 

Thanks and regards,

Sebastian

 

Edited by: Sebastian Wilhelm on Dec 1, 2011 4:59 PM

Adapter objects - best practise

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Hello

should adapter objects (R3AC1, R3AC3, R3AC5) be modified in dev and transported to testing and production or is it recommended

to change the objects in each respective system? Could you advise pls.

Thanks,

Sven


Telephony-Getting Alerts at Contact Started Event

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Hi Friends,

We have issue in our telephony scenario.

 

Whenever the agent in the call center receives the call they should be prompted with Alert before clicking on ‘Accept’ button i.e just before the start of the interaction. Alert includes some attribute present in the contact attached data ( CAD) , the CAD data is getting filled at the time of the call coming in , 'Accept' button is blinking

Currently i am using 'Interaction Started' event, so i am able to see the alert when user clicks on 'Accept', but NOT when the call is coming in.

 

Which is the events that can be used to achieve this requirement ?

 

Thanks,

Bhushan

Short dump on ST22 : CALL_FUNCTION_SINGLE_LOGIN_REJ

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Hi,

 

Some users facing this  CALL_FUNCTION_SINGLE_LOGIN_REJ dump.

Short text :  No authorization to logon as trusted system (Trusted RC=2).

 

Any idea about this dump?

 

How to resolve the issue ?

 

Thanks,

Vimal Alexander

How to pass the default value to search help selection screen

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Hi

 

I need to push a certain value as a default value based on a condition to the slection screen of search help in web UI.

Could you please let me know how can we do this?

 

When we try to open the 'F4' help in web ui then it should populate a certain value as a default value to the selection screen of this 'F4' help. We will get this  default value based on condition.

 

Regards

Anil

Copy one text type to another in a single document

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Hello, CRM gurus!

I need your help.

I have two text types that are assigned to my text determination procedure (text object CRM_ORDERH):

  • Z001 (log text "P")
  • Z002 (normal text "_")

What do I want: when requester creates a new CRM document he fills Z001 text type. When he click on button SAVE all text from Z001 should be copied in Z002.

Is it possible to achieve without ABAP development?

 

BR, Artem

Function Module for Delivery date update

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Hi all,

 

Can anybody help me to solve my problem. My requirement is to update order delivery date for a partner. But I am not getting any FM for that and not getting the table name also where I can update delivery date value. If you have any known FM or any suggestion please tell me.

 

Thanks in advance

Chandan

Campain fund and BPS synchronization

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Hi Experts,

When we all a fund to a Fund plan, which is assigned to a campaign, the BPS do not get update immediately. Currently scheduled job will update related BI infocube and then that data moves to BPS. Can this be made immediate sync to BPS?

reason for above is as campaign planning element's screen will not show it until it is in BPS. Same is true for updating of planning figures for particular fiscal year against a fund.

 

Regards,

Change/Regenerate EEWB Analytical Data Storage Extension

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Hi Experts,

 

Initially, I've created an extension in EEWB with the type ADS. However, later on, a field is required to be changed. I've tried to change the table manually in EEWB and also change the field in SPRO. However, I noticed, upon clicking generate on the extension, the table structure is back to initial.

 

Apart from this method to change the field, I've also tried the wizard button on the extension but an error will be prompted stating that object has already been generated.

 

Therefore, I would like to know if there is a way to edit the fields in the extension level so that when I regenerate my objects the changes will be reflected? Or is there a better way to change those fields?


Thank you.


Best regards,

Amanda Ho


bapi or fm to add new card to membership (CRM Loyalty)

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Hello experts,

 

 

I need to create a report to add new card or cards to memberships from excel file. I looked for BAPI or FM to use but couldn't find any to achieve this. Does anybody have any solution to this matter?

 

 

Regards,

 

 

Murat Kaya

Use BAdI CRM_TERRMAN_FILTER to filter accounts by SA attributes ?

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In Territory Management (CRM7) we need to get accounts related to a territory using both BP and SA attributes. So far I have found that I should/could use the CRM_TERRMAN_FILTER BAdI to Filter Related objects by the Sales Area attribute (All the BP attribbutes are working fine, SA attributes are ignored). I cannot figure out where this BAdI is being kicked off. Is this better than using the BAdI CRM_TERRMAN_ATTRIB?

 

Example:

     Territory A has

     Employee Responsible: John Doe

     Sales Area: SOrg1 Division1 Channel1

 

At the moment it correctly associates accounts where John Doe is the employee responsible with Territory A

but it completely ignores the Sales Area attribute and includes accounts with different Sales Area data than what we want.

 

If anyone has any opinions or could shed some light on this, I would be very grateful! Thanks.

SAP CRM vs. SalesForce.com (advantages, disadvantages, costs, ...)

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Hello,

 

I have created a few open discussions in the past, which I think are quite interesting, and I would like to add another one.

 

Introduction: I am currently in an assignment at a pharmaceutical company in Germany working on SAP CRM 7.0 and now the management has decided that they want to replace it with SalesForce.com. I think one reason is corporate politics as they are already using this software in other divisions. Concerning other reasons I am not sure.

 

Here is one of many articles about the CRM software market:

 

http://www.forbes.com/sites/louiscolumbus/2014/05/06/gartners-crm-market-share-update-shows-41-of-crm-systems-are-saas-based-with-salesforce-dominating-market-growth/

 

What do you think: What are the advantages and disadvantages of SAP CRM and SalesForce.com? What about the costs? Are SAP CRM liscenses and implementation costs really higher? Is SalesForce.com growing faster than SAP CRM? Is it a serious threat to us?

 

Thomas Wagner

Condition table for R/3 (Material Determination) in CRM

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We have a material determination condition records in ECC which are transfered to CRM. It seems like the material substitution in CRM has to be a material which exist in the material master. In our scenario we sometimes use alternate materials which are not in the material master. This can be handled in ECC but not in CRM.

 

Do you know of any BADI / exit in CRM that we can enhance to allow the data to transfer from ECC to CRM?

 

Thanks!

how to create or call appointment view in customized component

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Dear All,

 

I am beginner in CRM WEBUI. Have created new button called Appointment in Standard Tool Bar (enhanced)and  need to call standard Appointment template behind the button when clicks.

 

Any way to configure the tool bar buttons by using configurations and carry the standard appointment functionality for specific buttons?

 

Appreciate all your help!!

 

Capture.JPG

 

Regards,

PArtha.

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