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BP Replication between CRM and ERP system

September 15, 2014, 7:21 pm
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Hi Experts,

 

I have came across a scenario in which i see the SAP by standard only pass the partner GUID to  ERP System to get the few calculations done for the partner in ERP system.

 

Now, my question is, GUIDs can be created pragmatically in custom logic, than how SAP Software makes it possible that while replication of business partners to ERP system from CRM system gets the same GUID. There may be a case where the GUID assigned to a BP in CRM is already getting used in ERP system for some other transaction or any other object.

 

Please share your thoughts on this.

 

Regards,

Jotsaroop Singh

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Fuzzy Search in Central Search?

September 16, 2014, 8:40 am
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Hello,

 

 

Is that possible to activate TREX "fuzzy" search in CRM WebUI Central Search / Simple Search? If yes, how?

 

 

Thanks in advance for your response.

 

 

Regard,

Mathieu

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Way to Setting additional user status

September 9, 2014, 11:33 pm
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Hi All,

 

I have a requirement to set additional user status.

As my understanding we can set only one user status related any status profile.

 

Is there any way to set additional  user status.Any help in this regard much appreciated.

 

Thanks in advance.

 

Regards,
Anil

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combine SAP/BI and SAP/CRM

September 12, 2014, 1:51 pm
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Hello,

 

i have a question about SAP/BI and SAP/CRM. I actually don't understand why a costumer need a BI-Module to expand his CRM. I know that the combination from these two Moduls are an analytical CRM, but where are the difference, where is the benefit? Could someone give me some background information why it´s necessary or useful?

 

thanks for your help.

 

Regards, Peter

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SAP BRIM: Provider Change Processes on Header Level?

September 17, 2014, 2:34 am
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Hello BRIM experts,

 

is there any information available concerning change processes on header level?

If so, which SP is required for EHP3.

 

Thank you and kind regards

Vanessa

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CRM_ORDER_MAINTAIN causing dump in AFTER_CHANGE of crm_order_status badi

September 17, 2014, 4:47 am
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Hi,

Could any help in this issue.I am using Below Code to update Date of Quote

 

  ls_input_field-ref_guid = is_status_wrk-guid.
         ls_input_field-objectname = 'APPOINTMENT'
         ls_input_field-ref_kind = 'A'
         ls_input_field-ref_handle = '0000000000'.
         ls_input_field-logical_key =  ZQUSA0 .

         ls_input_field_names-fieldname = TIMESTAMP_TO
         INSERT ls_input_field_names INTO TABLE lt_input_field_names.

         ls_input_field_names-fieldname = TIMESTAMP_FROM.
         INSERT ls_input_field_names INTO TABLE lt_input_field_names.

         ls_input_field-field_names = lt_input_field_names.
         APPEND ls_input_field TO lt_input_field.

         ls_appointment-mode = B.
         ls_appointment-ref_guid = is_status_wrk-guid .
         ls_appointment-ref_handle ='0000000000'
         ls_appointment-ref_kind = A
         ls_appointment-timestamp_to = lv_finish_quote. .
         ls_appointment-timestamp_from = lv_finish_quote.

         ls_appointment-appt_type = ZQUSA0 .
         APPEND ls_appointment  TO lt_appointment.
         ls_orderadm_h1-guid = is_status_wrk-guid.
         ls_orderadm_h1-handle = lc_handle.
         APPEND ls_orderadm_h1 TO lt_orderadm_h1.


         CALL FUNCTION 'CRM_ORDER_MAINTAIN'
           EXPORTING
             it_appointment    = lt_appointment
           CHANGING
             ct_orderadm_h     = lt_orderadm_h1
             ct_input_fields   = lt_input_field
           EXCEPTIONS
             error_occurred    = 1
             document_locked   = 2
             no_change_allowed = 3
             no_authority      = 4
             OTHERS            = 5.


Thnaks,

Anil

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Rule Policies Attributes

September 17, 2014, 9:15 am
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Hi all,

Where I can add my custom attributes to Rule Policies(WebUI->Service Operations->Rule Policies, Context - Service Request Management) and assign values to them?

 

RulePolicies.png

 

Thank you in advance.

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E-Mail integration with SAP CRM 7.0

September 17, 2014, 12:19 am
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Hello,

my customer ask me to integrate the email with CRM. I'm checking the Groupware solutions ( Client and server ),  but they are using MS Exchange without MS Outlook client, just via OWA, so I  can't use GW Client integration , and the e-mail integration is not supported by GW Server.

 

Are there other way to integrate them ?

 

Thank you in advance.

 

Daniele

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Include view checkbox in search pages

September 11, 2014, 11:51 am
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Have you noticed that in the new EHP3 release webui search pages, there is a checkbox which says "Include View" next to "Save search As". Any idea what it is for or how this can help users?

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How to change the Organizational Dependency of a Set Type

September 18, 2014, 1:57 am
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Hi All,

 

With the creation of a new set type we made the mistake to not select "Distribution-Chain-Dependent" in the "Org. Dependency"-field.

 

Now we already maintained a few materials (only in development system) with data in the attributes of this set type, but noticed that the data is not Sales org. dependent. Seems logical, because we forgot to set this org dependency in the set type, but now we want to correct this and I hope you could provide us with the best way to do this.

 

The field it self is no longer editable in change mode (seems logical, since all tables/structures/relations are already created and messing with this dependency could mess things up) but we really need the org dependency for our product attibutes. So, I wanted to create a new set type, and replace the old one with this new one in our category, but I can't even delete the old set type from our category, because I get the message: "Products of this category already exist; Set type cannot be deleted".

 

What would be the best way to solve this? (is there a way to change the org dependency of the existing set type?/should I create a new set type? If so, how to delete the old set type and it's data?)

 

Br,

Martijn.

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Enhancing LORD API - Correspondence Language

September 18, 2014, 3:08 am
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Hi experts,

 

i would like to make the field correspondence language of the customer available in the head of my quotation:

 

Field: ADDR1_DATA-LANGU

Program: SAPLV09C

Number: 5000

 

Is it possible to map my new Z-Field for the correspondence language in CRM (AET enhancement) directly with the upper field?

Where would i need to make the codding for fetching the right partner ?  BADI ENH_SPOT_LORD ?

How would the mapping tables look like in ERP ? (LORD_MAPPING, LORD_MAPPING_RO)

 

OR is the only way to create a new Z-Field in ERP as well, enhance the screen to add this Z-Field and do the sync between the Z-Field in ERP and the field ADDR1_DATA-LANGU in some user exit?

This new z-field in ERP will then be mapped with the crm z-field.

 

Thanks in advance for any hints.

 

Wladimir

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CRM Desktop Connection for Lotus Notes

September 18, 2014, 8:16 am
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Do you plan to release the "Professional" Version of Desktop Connection for Lotus Notes? If yes, what is the planned release date. Or will Lotus Notes be supported in the Enterprise Version only?

Thanks

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what is masterdata in CRM sales marketing service

September 18, 2014, 11:15 pm
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please any one clarify my doubts

 

1) what is masterdata in crm sales marketing service

2) what are tcode in web ui & gui for masterdata of sales marketing service

3) how to change/modify the therse master data(sales, marketing service)

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Unable to load dynamic library 'C:\PHP\ext\php_saprfc.dll

September 19, 2014, 4:49 am
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Hi,

 

 

Am trying integrate SAP and PHP to retrieve records from CRM table.

 

 

Am using below versions

Apache/2.2.25 (Win32)

PHP/5.3.28

 

 

Downloaded saprfc-1.3.3-5.0.3.Win32.zip.

 

 

I followed below steps.

        1.copied php_saprfc.dll from the above downloaded zip to my PHP/extn(C:\PHP\ext)

        2.updated php.ini with extension as below

               extension=php_saprfc.dll

        3.downloaded librfc32.zip and copied the librfc32.dll to C:\Windows\System32.

 

 

Restarted the server.

 

 

Am getting below error.

 

 

PHP Warning:  PHP Startup: Unable to load dynamic library 'C:\PHP\ext\php_saprfc.dll' - The specified procedure could not be found.

 

 

Can you please help me to resolve this.Am i missing anything else.

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view not copied or enhanced with wizard processing not possible

September 3, 2014, 11:16 pm
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Hi All,

 

i am trying to add a value  attribute for search context node by right clicking then wizard opened when i enter

attribute name and ddic type and i clicked on completed it is showing

"view not copied or enhanced with wizard processing not possible" in a pop up

i know that we need to maintain entries in  BSP_WD_EXT_HIST table but here problem is my component is custom

component. so i have no choice to fill the entries of SRC_CONTROLLER and SRC_CONTEXT in this table

 

 

 

Kindly  any one help on this issue. Any help really Appreciated.

 

 

Thanks,

Surya.

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SAP CRM vs. SalesForce.com (advantages, disadvantages, costs, ...)

September 19, 2014, 1:37 am
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Hello,

 

I have created a few open discussions in the past, which I think are quite interesting, and I would like to add another one.

 

Introduction: I am currently in an assignment at a pharmaceutical company in Germany working on SAP CRM 7.0 and now the management has decided that they want to replace it with SalesForce.com. I think one reason is corporate politics as they are already using this software in other divisions. Concerning other reasons I am not sure.

 

Here is one of many articles about the CRM software market:

 

http://www.forbes.com/sites/louiscolumbus/2014/05/06/gartners-crm-market-share-update-shows-41-of-crm-systems-are-saas-based-with-salesforce-dominating-market-growth/

 

What do you think: What are the advantages and disadvantages of SAP CRM and SalesForce.com? What about the costs? Are SAP CRM liscenses and implementation costs really higher? Is SalesForce.com growing faster than SAP CRM? Is it a serious threat to us?

 

Thomas Wagner

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Need to restrict business partners who is having display role

September 19, 2014, 6:36 am
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Hi All,

 

Here i am getting pop up it display all the business partner numbers with their name.

in this i need to ignore the users who is having display role and we should not ignore if user

has lead position with display role.

 

so here i need to restrict all the display users but not lead users( this lead user is having display role)

so can any one tell me which tables and which function modules i need to use.


Here how to find out business partner has display role or not and how to find out his position whether he is lead or not


please kindly suggest me solution.

 

 

 

 

Thanks in Advance

 

Thanks,

Surya

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Telephone number not getting updated in ADRC table

September 19, 2014, 5:29 am
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Hello All,

 

I am creating business partner in Web UI with telephone number. but problem is that while checking in ADRC table by passing address number it is not showing the telephone number.

 

while checking BP transaction then it shows the telephone number.

 

 

 

Checking same BP in BUT000

 

 

Pass this PERSNUMBER in ADR6

 

 

Now Pass this ADDRNUMBER in ADRC

 

 

Here it shows telephone as blank.

 

Can anyone please advise why it is happening?

 

Thanks

 

 

Regards

Nitin

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How to use FM CRM_TERRMAN_EMPLOYEE_DETERMINE

September 19, 2014, 8:42 am
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I tried this FM with the GUID from CRMM_TERRMAN, however, I always get INVALID_PATH.

Any ideas? Thanks in advance!

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Creating Service Contract through program

September 19, 2014, 9:33 am
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Hi Experts,

 

Could you please direct me to create a Service Contract (Billable) through program...?

 

I am trying to use FM - 'CRM_ORDER_MAINTAIN'.

 

But fully confused what parameters to pass.

 

Please help...

 

 

Regards,

Venkat

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