Hi all,
I have a general question on PPF. If you could point me on the existing SDN documentation to address it, that'd be great.
I'd like to know if the fact that CRM actions are being left as "not started" in the PPF could eventually impact performance. For example, I have a business process that creates multiple actions within its individual lifecycle, but their current configuration is making it such that they are not always "completed". So, in essence, I may have plenty of actions "piling up" in the PPF, in status "Not processed". I was told that the PPF was reevaluating the need to trigger the start conditions every time, and it may affect performance.
I was wondering where I could find a document to help me understand the "do's and dont's" on CRM actions, to validate my assumptions.
But still, if you have the answer on this, that'd be great. Is leaving all of these actions in a "not processed" state impacting performance on the long run? Should I be cleaning them up at some point if I know that its originating business process has been completed? Or should I change the schedule condition to wipe it if the process has been completed?