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Link between Languages for Desktop Connection & MS OL Language

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Hello Experts,

We are on Sp04 of the Professional Edition of DC.

 

What is the mapping between MS Outlook Language and the language used in Desktop Connection?

If my MS OL is in EN, then does it mean I need to download the customization package for EN and all my screen appears in EN?

If my MS OL is in DE, when I download customization package for EN, what should be the behavior?

 

In general, how to ensure that both are in sync?


SAP CRM - VA02 - Print Attachments

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Hello SAP CRM experts,

 

In my WEB UI, I have create a BOR object to ECC transaction VA02 to display sales orders. In the sales order we have attachments as below :

 

Capture.PNG

However on clicking the corresponding documents, i am getting the following screen.

 

Capture1.PNG

Even the printing is not working as in my spool i get only the file name.

 

Note : In VA02 the viewing of the document is working.

 

Please advise on how to resolve this?

 

Thanks and Regards,

Taaseen

How to update bulk BPs

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Hi Friends,

 

Here my issue is, we have many BPs missing specific BP role and BP type and want to update the relevant BP role or BP type in BPs, could you please let me know is there any program or report to update BPs in bulk.

 

Thanks and Regards,

Venkat

Transactions getting deleted automatically

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Dear Guru's

 

We have a landscapes where in the activity types appointments and tasks are getting deleted from the system , we suspect groupware as the root cause.The groupware version is 10.30.01.02 on which the issue is happening. As the transactions are getting deleted we do now have much option to investigate the issue.Kindly let me know how to approach the issue.

Desktop Connection - Using manual inclusion to download accounts

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Hello,

 

we want start the dcn for outlook integration.

For the assignments of accounts we have some problems. We do not have always all criteria to make an automatic assignment.

 

So the try is to make a manuell selection from the end user over the inclusion in outlook.

The problem is when we download the account by hand, it does not load the contacts of this account.

 

The end user has to make two searches one for the account, and anohter one for the contact. This won't by accepted.

Is there a way to make the download of the assigned contacts automatically, when the account is loaded???

 

Thanks for any help...

 

Holger

How to pull new status profile in old sales orders.

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Hi Friends,

 

Before, we were using standard status profile on sales order transaction type, since we having some issue with some order, needed to create a new custom status profile and assigned this new status profile to the same sales order transaction type, when I open existing orders, the new status profile is not getting reflecting in the order. Please suggest me how to get new status profile and see the new user statuses in existing orders as I do not have any issue with new order and getting new status profile in new sales orders, but this is not happening old orders.

 

Thanks and Regards,
Venkat

Updating Project WBS element from Campaign data

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Hi Experts,

when a campaign is saved in CRM, a BDoc 'MKTPL_MKTELEM' is triggered by Standard code which reaches ECC and update few standard fields in PS - Project/ WBS element. Now there is a field in CRM Campaign, which exists in the mentioned BDoc message as well. This field value should populate in a Z-field at WBS element.
Question is, where to map these fields? How does ECC knows which field of BDoc message should be populated to a field in WBS element? Is there any FM/Exit/ BADI for this?
Since this is generic question on a standard feature of PS update, you may not need to look into DCM specifically.
Regards,

Manually maintain the Manager on a employee assigned to multiple organization units in CRM.

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Hello,

 

I need your help in figuring out how I can change the Manager on a employee.

He is assigned to two organization units in PPOMA_CRM and it takes the manager from one organization and I would like to take it from the other one.

I tried reassigning the employee but still it takes the manager from the other position.

 

image.jpg

image.jpg

 

Is there a way to manually change the assignment of the Manager id?

 

Thank you.

Appreciate your help.

 

Best regards,

Elena


Creation of Re Transport Request for Org.Units

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Dear Gurus ,

 

I created Transport Request for Organizational Structure of CRM successfully at DEV 100 through Transaction Code: SE38 Execute report RHMOVE30. Then i transport that request successfully to DEV 120 via SCC1. After transport i checked at DEV 120 and i found replication of Org.Structure successfully from 100 to 120.

 

I lost the Transport Request and now i want to transport to QAS. Can you guide me how i can create re transport request frm DEV or is there any other logic through which i can replicate it to QAS directly.

 

Please Guide

 

Thanks 

SAP Groupware Connector & Lotus Domino - Email’s IDs

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Dear Expert,

 

The email that we have is with the email’s IDs since the groupware connector only allows the email with the domain “@company.com” and in our organization exists several types of email in just one email server of Lotus domain. For Example:

user01@miami.company.com

user02@company.com

user03@houston.company.com

user04@ext.company.com

 

We have the following scenario: the email ID “john.smith@ext.company.com" exists in the Lotus Domain andwas assigned to an employee in CRM, then the groupware returns an error for this email ID. The error message that is stored In the error log file of the Groupware connector is:

[ERR: 2003]: User not found in groupware domain: john.smith@ext.company.com

 

Question:

1.- the groupware connector can have multiple IDs  for a domain, example : ext.company.com? or houston.company.com?.

2.- Is there any solution or note related to this topic for solving this incidence of the user’s email?

 

Best Regards & Thanks.

IDOCs related to Employee data are in error SAP CRM

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Hi Experts,

 

I am facing issue with IDOC containing employee data not reaching to SAP CRM successfully when sent through PFAL from ECC HR.

I have attached the error. Kindly let me know how I can solve it.

Thanks..


 
 
 
 
 
 





DBSQL_DUPLICATE_KEY_ERROR dump in SAPLCRM_DOC_FLOW_DU

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Hi all,

 

We recently upgraded our CRM system from 7.0 EHP1 to EHP3.

After upgrade we see lot of dumps for  DBSQL_DUPLICATE_KEY_ERROR in programs SAPLCRM_DOC_FLOW_DU and  SAPLCRM_LINK_DU.

I have attached ST22 dump analysis for both the programs.

Please suggest what can be done for this as our production system is very unstable because of this error.

 

Regards,

Hari

CRMUI_business Role is giving timeout but just with some users

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Hi community

 

we are facing some troubles in our SAP CRM System (7.0 EHP1)

 

 

Some users are reporting connection time out when they try to open a  Z crm view or business role, the thing is that other users witth the same BR and permissions don't have any problema to open the web view, until now the workaround to solve this problema is deleting the user with the problema and creating it againg from scratch after this the user can open the BR without problems.

We think that the problema is with a perzonalized configuration made by the user but we don't know how to clean it.

 

 

next are the screenshots of the error:

 

 

 

the user has two options of BR to select,

1.PNG

the BR tries to load

 

 

2.PNG

 

and after some minutes appears next error:

 

3.PNG

 

 

I don't know what could be the reason,

 

 

 

best regards

Overwrite survey Question ID and Answer ID

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Hi Expert,

 

I am creating a survey with 5 question I can see it generates unique question id and answer id.

How can overwrite it with my own ID reference ?. Like

Q1 for Question 1

Q2 for Question 2

A1 for Answer 1

A2 for Answer 2

So that it will be easy for me to write some logic based on it.

I am unable to find a place in CRM_SURVEY_SUITE transaction where I can specify this reference.

 

Regards,

Chella.

How to map Single Search field with multiple Set type field of table

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Hi Frds,

 

I am enahcing product search page, these customer field are set type so enhanceing search page through set type customising.

now strange requirement came that One field in Search page can filter for many field of same table. Its mean 1 Search Field mapping to many field of same set type.

For example : Search Field : " Name "

Set type table have 8 field like 

Name1   value         '123'      '456'      'ABC'

Name2   value         '454'      'ABC'     '555'

Name3   value          'GHJ'     'hjl'         '888'

Name4   value          'ABC'     '877'      '999'

Name5   value          'UUU'    'XXX'     'ABC'

Name6   value          'ZZZ'     'VVV'     'NNN'

Name7   value          '111'       '333'      'ABC'

Name8   value          'ABC'      '777'     '888'

 

When Search Name = 'ABC'  then it should filter all entities where ABC is maintain regardless any column  .

 

Any suggestion.

 

Thanks,

rajat


How create a dropdown list in search criteria

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Hi experts,

 

I was  wondering how can i create a search help for a field in a search criteria, the field appear in the following ordenr:

Field1                     Field2                            Field3

Field_to_filter       is/correspondign/etc...      Here_I_want_the_dropdown_list

 

I don't know how implement the search help dropdown list (to appear seach help values in field3)

 

I will be thankful if you could help me

John

Curr\quant data ref missing

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Hi all,

 

I have created a table view with amount of type currency field.

But in web ui iam getting 'CURR/QUANT data ref missing' message in the amount field.

the context node of the table view refers to a structure ZAMT, the field amt has currence/quantity  field mapping also.

please help me to resolve this error.

thanks in advance

TPM- Scale creation via BOL Programming

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Hi,

 

I need a small help in bol programming while trying to create scale records.

 

I have successfully created the TPM via bol programming.

 

Now need to create scale level data for reach condition records generated.

 

Unfortunately I am not able to do it, basically because the root entity is not getting locked.

 

Let me explain in a bit detail.

 

Component set for TPM:CRMD_MKTPL_TPM and for condition records: COND_MAINT.

 

The relationship which I have achieved till now successfully are:

 

Root Object Trade--->TPMConditionRel--->TPMConditionMaintRel--->MKT_CND_RECORD_REL.

 

The above traverse gives me instance of the root object COND_RECORD_MAX_WS_CRM.

 

Now I want to create the related entities of the child relations of the above mentioned root object: COND_RECORD_MAX_WS_CRM,

but when I use the method create_related_entity( ), I do not get any instance.

 

Reason being basically the root entity is not getting locked.

 

Also, I have observed that the relationship between COND_RECORD_MAX_WS_CRM and child entities is of Composition.

 

I am not sure If this is the reason create_related_entity( ), is giving me null value in return.

 

Kindly guide me in creation of the related entity of COND_RECORD_MAX_WS_CRM.

 

Thanks and Regards,

Ashish Singh.

Desktop Connection - Using manual inclusion to download accounts

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Hello,

 

we want start the dcn for outlook integration.

For the assignments of accounts we have some problems. We do not have always all criteria to make an automatic assignment.

 

So the try is to make a manuell selection from the end user over the inclusion in outlook.

The problem is when we download the account by hand, it does not load the contacts of this account.

 

The end user has to make two searches one for the account, and anohter one for the contact. This won't by accepted.

Is there a way to make the download of the assigned contacts automatically, when the account is loaded???

 

Thanks for any help...

 

Holger

Update Header Status based on Item Status

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Hi All,

 

We have an issue happening in status updates.

 

The  requirement is if status of all the items is rejected status, order header status should be set to Cancelled. Is it not standard feature. Since, if all line items are cancelled it should set the order status to cancelled. Is there any standard setting to or BADI to activate this.

 

Please help.

 

Regards,

 

Rahul

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