Hi,
In the ACCOUNT search and display, we have a assignmentblock called PLANNED ACTIVITIES.
In that we have a option to CLOSE the open activities. If we do that, it is putting the sysytem status as CLOSED and not doing anything in USER STATUS.
For example, If I have TASK 12345 with OPEN user status, and if I close it through Planned Activites, its it putting the system status as CLOSED and still the user status is OPEN. This is misleading. Is there is any std way to put the user status also CLOSED when we hit the CLOSE option in planned activities.
REGARDS
ISWARI.