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Desktop Connection : Custom requirement for Appointments deleted in Outlook

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Hello Experts,

 

We have a custom requirement as follows:

When we delete an appointment in Outlook, we would like to set the status to "Cancelled" in CRM.

The standard behavior is: when we delete in Outlook, appointment is deleted in CRM.

 

 

We already had a look at the existing BadI's in Desktop Connection but they don't seem to serve our purpose.

 

Any advice would be much appreciated.

 

Regards

Nisha


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