Hi all,
Background:
CRM webUI user can select the activity transaction type via pop-up (in our case: Customer Visit, Customer Call, Meeting) when creating an Appointment in CRM webUI. Standard implementation/mapping of “Desktop Connection for SAP CRM” allows only one CRM transaction type e.g. for Appointments. However there is the possibility to differentiate the Activity Category in “Desktop Connection for SAP CRM” Outlook-Addin-UI.
Question:
How is it possible to allow the user to select the appropriate CRM transaction type during creation of an appointment in “Desktop Connection for SAP CRM” Outlook-Addin-UI?
Thanks in advance,
Kind Regards
Bjoern