Hi Everyone,
when we synchronize an e-mail from Outlook to SAP CRM it works without any issues.
When the Keyuser decides to reply to the first synchronized E-mail and wants to share the replied e-mail too it doesn't work.
Did anyone experience the same issue as we currently do?
If yes, did you figure out a way how to solve this problem?
Thanks for your efforts!
Regards,
Osman