Dear Experts,
I am having an issue using the access sequence in text determination.
Here is what I am trying to achieve : We are creating follow up service request B from a same service request A.
If text exists in service request A, it should be copied in service request B. I have fulfilled this requirement via Access sequence in text determination.
However, when I have got multiple texts that exist in service request A and that should be copied in service request B, the following problem occurs:
ID texts are copied but text inside is wrong. It takes only the first text and copy it to all text IDs.
My question is: How is access sequence handle? Do I need to create one sequence acess for one text profile that can contain all text required to be copied OR should I create as many sequence access as I need?
Also, do i need to maintain "Sequence"? What is it related to ?
Below is the example needed:
1. Access sequence ZDER_001 is created. This access sequence contains all texts that sould be copies
2. Access sequence is attached to Procedure
3. Results given :
If in service request A, I have ZADD, ZBII and ZAER, and create a service request B, it will have ZADD, ZBII and ZAER AND ZAIR that will be created. Moreveoer inside texts will not be correct as all of them will be the same, whereas they are not the same in service request A.
Does anyone have an explanation ? What could be the solution to have:
- The right text copied from one service request to another?
- Not all copied but only the one that exist from A to B?
Thanks a lot for your help,
Regards,
Anaïs