Hello Experts!
We're working on replication of custom fields from IS-U to CRM 7.0.
Can you help me with clarification of my understanding of these questions..?
1) CRM/IS-U mapping tables for buag_main:
Business Agreement(BUAG_MAIN) is a BO in CRM that corresponds to CRM table CRMM_BUAG and to Contract account in IS-U table FKKVKP.
Table FKKVKP were enhanced with some z-fields,
so we are going to enhance corresponding CRM table CRMM_BUAG (or CRMM_BUAG_H) with that new fields..
But we see that these CRM and IS-U tables have far not the same field structures..
So, the question: Which crm and is-u tables i should look, enhance and replicate for Business agreement?
2) Access to Business agreement with possibility to add custom field:
I couldn't find in Web UI where i can directly edit profile of Business Agreement..
I've found just access to assignment block "Business agreement" on Account's profile overview page..(Role ServicePRO; Account details).
There I used AET to add custom field..but I faced with problem when the 1st popup appeared: there was no enhanced object "Business Agreement"..
Also in role "Utilities IC Agent" i've found "business agreement" profile but there I don't see buttons for adding custom fields..
So, the question is: Where I can access Business agreement profile to enhance it with custom fields for replication with IS-U?
3) CRM/IS-U data exchange functions:
I tend to use tcode CRMC_BUT_CALL_FU:
for CRM inbound event of BUAG object - FM CRM_BUAG_MWX_PROCESS_EXT_STRUC..(as template).
Question: Am I right that it fits my requirement to replicate custom fields from IS-U to CRM?
Please tell me if you need more information..
Looking forward to your answers.
Thank you a lot in advance!
Kind regards,
Evgenia