Hi ,
I have a requirement in a service ticketing scenario for products where : by clicking in an input field (say QUESTION), CRM should prompt a pop-up window with predefined questions or hints depending on the product in the ticket ,helping the user to fill out correctly the QUESTION fields.
| IS | |
|---|---|
| QUESTION |
The questions and the corresponding products will be maintained in a custom table from which the data will be fetched to populate the pop-up window.
Can we get the data from the custom table and populate in the WEB UI relevant to the product.
HOW?