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IN CRM Web UI - @SearchView- Result list is vanished ?

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Hi,

In Web UI @ Service Confirmation Search view -> on doing some personalization to add a new column caused the following error message.

 

I.e. Result View is vanished from the searc view, only for that particular user Id. It is not persisting for other users. but "Result list : example 25 confirmation found " is only visible below that no Result view column and buttion. this exception is raising for only one particular user after trying to change the personalizing button.

 

<<<<<Diagnosis

An exception occurred during request processing. This was handled centrally. It changed the program flow and the result of the request probably contains errors.

Procedure

Contact your system administrator.

Procedure for System Administration

Activate checkpoint group BSP_WD_EXCEPTION_DISPLAY. To do this, use transaction SAAB. If the error recurs, further details are displayed.

Exception Details

CX_SY_ZERODIVIDE - Division by zero

Method: CL_CHTMLB_CONFIG_TABLE=>IF_HTMLB_TABLEVIEW_ITERATOR~GET_COLUMN_DEFINITIONS

Source Text Row: 245>>>

 

Please give some valuable input, it is very strange that it is happening for only one user on changing the personalization in the search view.

 

Thank you in advance.


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