Hi all,
we are using the newest release of SAP SSF. We have two Scenarios (Finance and HR) with different Status Profiles and Inbox Profiles. We have mapped all statuses accordingly in activity "Map Item Status to Inbox Status".
The issue is that the Status field (dropdown list) in the Agent Inbox is showing the values for both Inbox profiles. We want to filter the Statuses showing only those ones belonging to the correct Inbox profile. Best would be to do this via customizing but we would also be happy to get a Suggestion for coding.
I have already searched for similar topics and was able to find one from 2008. Nobody ever responded: http://scn.sap.com/thread/1053801
Thanks for the help and Kind regards,
Stefan