Hi,
I am facing an issue in SSF. I have maintained a start condition to trigger a approval workflow on certain status (Pending for Approval) condition, when CRMD_ORDER is saved. The workflow gets executed successfully when the start condition is met and sends the order request to various approvers for approval process.
But in some case the order request is rejected by any approver the order is routed back to the initiator of the request with Rejected status and rejection reason. Now the initiator can again edit the same request change the status back to the "Pending for Approval" and save the request for sending it back for approval process via workflow.
This time the WF is not triggered even if the start condition is met. Workaround is to manually trigger the WF using the "Repeat Action" this is using CRM WEB UI client. I don't want any manual activity for triggering the action repeatedly.
Can anyone help in this regard ?
Thanks !
Ravi Aswani