Hi experts,
I would like to use BW/BI Reporting (Reports which can be found in ITSM based on WebUI) our IT-Servicemanagement.
Therefore I've done the following:
I started SM_WORKCENTER->Incident Management->Reports->Setup
I entered the RFC-Destination of our BW-System.
But now I've the following problem.
The fields "RFC from Solution Manager to BW System:" and "RFC from BW System to Solution Manager" are grey and I can't change them now.
Any ideas, how I can enter the BACK-RFC Destination?
By the Way, would this steps be enough or do I also have to do some other steps (e.g. on BW system itself)?
I've read something about an add-on "ST-BCO Support Package 3 " which must be installed on the BW?
Is this true?
Is there a guide which describes the tasks step by step?
Kind regards