Hello,
We have a requirement for users to be able to create sales orders and e-mail the order confirmation through scheduled actions from the IC Manager role. The action has been configured and is working fine in other roles. However, in the IC role, on clicking 'Schedule New Actions' after saving the order, we get the error message 'No action is available for scheduling'. If we navigate out of the sales order and open the order again, the actions are available and we are able to execute them.
Any inputs on how to avoid the error message and enable user to schedule the action soon after saving the order?
Thank you for your help.
Regards,
Meenakshi